The Need-to-Know Before You Go

UPGRADE YOUR NIGHT
Looking for Premier Parking or Fast Lane access to enjoy at the show? Click HERE.

COME RAIN AND/OR SHINE
The show will go on whatever the weather. Unless it’s looking extra gnarly. Check our socials day of show for any changes: Facebook, Instagram

GATE TIMES
You can usually roll up 60-90 minutes before showtime, but check your specific event page or the info above for exact times. 

PARKING LOTS
Parking lots typically open 30 minutes before the scheduled gate time. Upgrade your parking with Premier Parking or Easy Out Parking! If you want easier entry and exit, go for Premier Parking or Easy Out Parking. Get your parking upgrades HERE.

DROP-OFF AND PICK-UP AREAS
Find them on the west side of the venue through Gate 3. Let parking staff know you’re dropping off and they’ll show you the way. When picking up, arrive 45 minutes before the end of the show—you won’t be able to enter otherwise. For rideshares, head to Palm Lane on the southwest side of the venue.

BOX OFFICE
Open on show days only. The West Box Office opens at noon, the East Box Office opens about an hour prior to doors. The box office is cashless and only accepts credit or debit cards. If you'd like to purchase tickets, click HERE.

WHEN YOU GET HERE
You know the drill—metal detectors, maybe a pat down, and a bag check if you’ve got one. Be prepped—check out our bag policy, and what you can and cannot bring in our FAQ.

BAG POLICY
Only small clutches, wristlets or fanny packs no bigger than 6" x 9" OR clear plastic bags no bigger than 12" x 12" x 6" will be allowed inside the venue. 

All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.

ACCESSIBILITY
Whatever your needs, let us know how we can help. Whether that's with your arrival, exploring the venue, the show itself - or all of the above. Click HERE for more info on accessibility.

MOBILE ENTRY
Your phone is your ticket. Before you set off, download your tickets to your phone on the Live Nation app. More info on mobile tickets HERE. 

CONTACTLESS PAYMENTS ONLY
We’re a cash-free venue. If you arrive without a debit or credit card, head to a Guest Services booth and they’ll exchange cash for card (for free). 

THE MERCH
Find that coveted merch at our Concert Gear booths in the east and west plazas. For some events, you’ll find extra booths located throughout the venue.  

THE MENU
We've got plenty of options for bites and drinks at the show! To see fan favorite items we serve at every show, click HERE. Specialty items will be featured in our Instagram Stories on show day!

THE LAYOUT
Get lost in the music. Not the venue. Check out the layout so you'll know right where to go when you visit us. Click HERE for a map of the venue!

YETI HYDRATION STATIONS
Refill your bottles and cups for free at the YETI water refill stations. Join YETI and Live Nation's efforts to reduce waste and stay hydrated!

DESIGNATED DRIVERS
Are you the responsible fan tonight? Our concessionaire offers a free fountain soda to guests that commit to be the designated driver for their party. Please visit the designated driver booth located at our Guest Service booths in the east and west plazas.